Computer-Based Naval Training Failures

A fascinating article by a PhD candidate in military history: On the U.S. Navy's switch from face-to-face classrooms for training officers in surface warfare combat to independent computer-based training (CBT) aboard one's ship from 2003 - 2012 -- which turned out to be both a training disaster and also wildly inequitable, and was replaced with renewed face-to-face training after that time.

For me, this seems to echo the recurrent drumbeat of hopes for distance/computerized classwork saving time and money, turning out to be generally complete failures, but administrators for various reasons eternally refusing to face up to the facts and evidence (out of an abundance of vain hopes). At least here we have a case study of an institution that has some higher motivation for responding to the failure, in that people's lives and billions of dollars in equipment are immediately at risk from obviously poor training. A key quote, I think, and more widely applicable:
Finally, changes undertaken with the principal goal of saving money or hurrying a process are fraught with danger. The overriding pressure to achieve financial or time savings threatens to overtake innovative ideas and turn them into quick-fix vehicles for the achievement of specific goals. 

(Coincidentally, my gaming blog today has a link to some excellent documentation on the history of wargaming used to train officers in the U.S. Navy: see here.)

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